Chrome: Clear the Cache

Why do I need to clear the cache?

If you are having difficulties accessing the BMB website, this may be the result of what is called "browser caching". This is where your web browser keeps copies of frequently visited web pages to reduce load times.

Caching works really well for pages that don't change but can cause problems with interactive websites such as Bernard Magee Bridge where content is frequently updated. 'Clearing the cache' normally resolves such issues. This may also helps to resolve any browser issues you have after a system or security updates on your device. You can clear the cache without deleting ‘Saved Passwords / Log-in’ or browser data.

The Google Chrome browser is the one with an icon that looks like this:

Firstly, ensure you are logged out of BMB. Then navigate to Chrome settings. Select ‘Chrome' from the top menu bar (if you can’t see the menu bar, hover your cursor at the top of the screen and this will menu bar appear).

Then select Clear Browsing Data:

A new window will then pop-up. Inside that window do the following:

  • Select the ‘Time range’ to clear: All time

  • Select ‘Cookies and other site data’ & ‘Cached Images and files’.

  • Now press ‘Clear data’ and wait for the ‘Cookies’ and ‘Cache’ to clear.

Congratulations! You have now cleared your Chrome browser cache.

Now open up the website and click ‘OK’ in the cookie request box to ‘Enable Cookies’ – otherwise your access to material on the BMB site may be limited.

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